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FAQ

Is your company registered in the USA?

Our company is registered in the United States. We comply with the established laws, rules and regulations to provide legitimate services to our customers.

Does your company provide services to customers from other countries?

Our company provides writing services to thousands of students who need academic writing assistance, no matter where they are located at this moment. We work with students from the UK, Ireland, Australia, Canada and many other countries. Essayok.net is proud of its multicultural team, which guarantees 100% professionalism. We pay die attention to specific requirements in writing custom essays and take into consideration the required style for this or that country.

What are your advantages comparing with other online custom writing companies?

We have many advantages. First of all, we follow instructions and comply with the established standards of writing. Secondly, we guarantee 100% unique content. Thirdly, our team is highly professional aimed at receiving higher grades for you.

Do you hire skilled writers?

We are focused on professionalism in online custom writing services. Therefore, our staff members include specialists with Master’s and PhD degrees. Most of them have a huge experience in the field of education and science.

Do you guarantee discounts?

Our company pays due attention to the strategies to attract more new customers. Therefore, we guarantee discounts for our new and returning customers. You may contact our Support Team in order to learn more about discount programs for customers.

In case I have no opportunity to provide a reference list for my paper, can you find the proper references for my order?

Our writers have an opportunity to access many online libraries. However, in some situations, it is impossible to find the required source in online libraries. In this case, you will have to provide the required material via e-mail. Today our writers can perform any task if there is enough information provided by the student. This information may include not only peer-reviewed articles, but also class notes, presentations, lectures, etc. It is to your advantage to upload the required material, which will help to complete task in a proper way.

Is it allowed to make changes in the instructions before the work is completed?

Our writers are focused on 100% result. They are ready to meet your professor’s requirements. Therefore, we allow our customers to make amendments to their orders. In this case, customers should inform us via e-mail.

Is it possible to monitor and control the status of my paper?

The status of our customers’ orders can be easily monitored and controlled online. You may contact our Support Team through the Live Chat or e-mail.

Can I contact my writer to ensure he/she has no problems with my task?

Our company provides 100% customer service. Any customer has an opportunity to communicate with his/her writer online. If you need to ask some questions about your academic paper, you should contact our Support Team.

Do your writers provide drafts?

You can request a draft for your paper. In this case you need to mention this information in the original instructions or in your order description. Any case you may contact our Support Team to order a draft for your paper online.

Who will assist me with any additional questions about may order?

Our Support Team may assist you to get answers about payment, order description, deadlines, reference list, etc. You may contact our Support Team via e-mail or Live Chat.

When will my paper be completed?

Our company pays due attention to meeting deadlines. Our writers know that it is very important for our customers to complete academic papers on time. You need to mention the required deadline in your order description form.

How does your company return the completed papers?

The completed academic papers are sent by e-mail.

Should I pay more than the prices indicated on the company’s web site?

Our customers should not pay more that it is mentioned on the web site. Our company is reliable in terms of professional ethics. We do not charge additional fees for your academic papers. In case you need to add something to your paper (e.g. 1 or 2 pages more), you will pay for your order. However, in any other situations, we do not change our price list.

Can you guarantee that my writer is specialized to complete my paper?

Our company guarantees that all writers are 100% professionals in academic writing services. All of them are skilled researchers and editors. Our writers have good recommendations and comply with the established rules and regulations. When a customer places his/her order, our writers have an opportunity to evaluate their experience, knowledge and education to complete the paper in a proper way and on time. Therefore, our customers should not worry about his/her writer’s specialization or qualifications.

Do you guarantee that my academic paper will be completed on time?

Our company has established strict rules regarding the deadline requirements. Our writers are aware of the necessity to deliver the completed academic papers on time. They pay due attention to the deadline mentioned in the order description form. Our writers meet all the requirements to satisfy the needs of our customers. Our customers should upload the instructions with deadline information in order to allow the writers, who will complete their orders, to calculate time and meet the deadline.

Do you guarantee that my academic paper is plagiarism free?

Our company has implemented anti-plagiarism policy. Each order is properly checked with special program to avoid plagiarism. Our customers should trust us. They will receive 100% original texts and will have no problems with their professors regarding this issue. Any writer, who violates the established rules on plagiarism, will be punished.

Does your company guarantees 100% customer satisfaction with academic writing services?

Our company’s major goal is to provide 100% quality of work. We are interested in good results and high grades of our customers. Our writers are based on customer feedback and make efforts to reduce the number of revisions. Any customer has a chance to revise his/her paper if there are some problems. Free revision is guaranteed if the writer misunderstood some points in your academic paper instructions.

If I am not satisfied with my academic paper, does you company make refunds?

Our company is focused on high quality of work. Our writers are well-trained to complete your academic papers on time and meet the requirements. If a customer is not satisfied with the paper, our writers will make revisions. It is allowed to make as many revisions as our customer needs within two weeks of the completion of his/her academic paper. If a customer has some questions, our Support Team can assist online.